Effective Date: March 1, 2026 | Last Updated: March 16, 2026
Introduction
Commercial Lending Solutions ("CLS CRE," "we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard information when you visit our website at clscre.com, use our AI tools at clscre.ai, or engage with our commercial mortgage brokerage services.
By using our website or services, you agree to the practices described in this policy. If you do not agree, please discontinue use of our website.
Information We Collect
Information You Provide
When you interact with our website and services, you may voluntarily provide us with personal information, including:
- Contact information: Name, email address, phone number, and mailing address
- Financing inquiry details: Property type, loan amount, property location, and other details submitted through our application and contact forms
- Business information: Company name, title, and professional background
- Financial information: Property financials, loan history, and deal-related documents submitted during the financing process
- Communications: Emails, messages, and other correspondence you send to us
Information Collected Automatically
When you visit our website, we automatically collect certain information through cookies and similar technologies:
- Device and browser information: IP address, browser type, operating system, device type, and screen resolution
- Usage data: Pages visited, time spent on pages, click patterns, referring URLs, and navigation paths
- Location data: General geographic location based on your IP address
How We Use Your Information
We use the information we collect for the following purposes:
- Providing services: Processing financing inquiries, connecting you with appropriate lenders, and facilitating commercial mortgage transactions
- Communication: Responding to your inquiries, providing deal updates, and sending relevant market information
- Website improvement: Analyzing usage patterns to improve our website, content, and user experience
- Marketing: Sending relevant commercial real estate insights, market updates, and service information (you can opt out at any time)
- Legal compliance: Meeting regulatory obligations, including those of the California Department of Real Estate
- Security: Protecting our website, services, and users from fraud or unauthorized access
Cookies and Tracking Technologies
Our website uses the following cookies and tracking technologies:
- Google Analytics 4 (GA4): We use GA4 to understand how visitors interact with our website. GA4 collects anonymized usage data including pages visited, session duration, and traffic sources. Google may use this data in accordance with its own Privacy Policy.
- Meta Pixel (Facebook): We use the Meta Pixel to measure the effectiveness of our advertising on Facebook and Instagram platforms. This may collect information about your browsing activity. Learn more at Meta's Privacy Policy.
- LinkedIn Insight Tag: We use LinkedIn tracking to measure the performance of our LinkedIn campaigns and understand professional demographics of our visitors.
- Metricool: We use Metricool for social media analytics and website traffic tracking.
- Essential cookies: Required for basic website functionality, including navigation and form submissions.
Most web browsers allow you to control cookies through their settings. You can set your browser to refuse cookies or alert you when cookies are being sent. Please note that disabling cookies may affect the functionality of our website.
Third-Party Sharing
We do not sell your personal information. We may share your information with the following third parties in connection with our services:
- Lenders and capital sources: When you engage us for financing, we share relevant property and financial information with prospective lenders to obtain loan quotes and facilitate transactions. This is a core part of our brokerage service.
- FormSubmit: Our contact and application forms use FormSubmit for secure form processing and email delivery.
- Analytics providers: Google, Meta, LinkedIn, and Metricool receive anonymized usage data as described in the Cookies section above.
- Service providers: We may share information with vendors who assist us with website hosting, email delivery, and business operations, subject to confidentiality obligations.
- Legal requirements: We may disclose information when required by law, regulation, subpoena, or court order, or to protect the rights, safety, or property of CLS CRE, our clients, or the public.
Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, use, alteration, or destruction. These measures include:
- Encrypted data transmission (HTTPS/TLS) across our website
- Secure form processing through trusted third-party providers
- Limited employee access to personal information on a need-to-know basis
- Regular review of our security practices
While we take reasonable steps to protect your information, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security of your data.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Financing inquiry data is typically retained for the duration of the transaction and a reasonable period thereafter for follow-up and regulatory compliance.
Your California Privacy Rights (CCPA/CPRA)
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA):
- Right to know: You may request details about the categories and specific pieces of personal information we have collected about you.
- Right to delete: You may request that we delete personal information we have collected from you, subject to certain exceptions.
- Right to correct: You may request that we correct inaccurate personal information.
- Right to opt out of sale or sharing: We do not sell your personal information. If this changes, we will provide a clear opt-out mechanism.
- Right to non-discrimination: We will not discriminate against you for exercising any of your privacy rights.
To exercise any of these rights, please contact us using the information provided below. We will respond to verifiable requests within 45 days as required by law.
Third-Party Links
Our website may contain links to third-party websites, including lender platforms, social media profiles, and external tools. We are not responsible for the privacy practices of these third-party sites. We encourage you to review the privacy policies of any website you visit through links on our site.
Children's Privacy
Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us and we will promptly delete it.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, or legal requirements. When we make material changes, we will update the "Last Updated" date at the top of this page. We encourage you to review this policy periodically.
Contact Us
If you have questions about this Privacy Policy, wish to exercise your privacy rights, or have concerns about how your information is handled, please contact us:
Commercial Lending Solutions
7951 Blackburn Avenue
Los Angeles, CA 90048
Email: inquiries@clscre.com
Phone: 310.758.4042
DRE License #02244836